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OUR SERVICES
We offer a broad range of association management and
conference management services, including:
For more about McPhersonClarke's capabilities and
services, check out these sections of our site:
Office and
Office Administration
McPhersonClarke is located in a high
quality office complex in Ottawa, Ontario occupying approximately 2,500
square feet of office and storage space. Secure long term storage is
available off site for aged files and supplies.
We are also located in Calgary, Alberta
occupying approximately 1,500 square feet of office and storage space.
Secure long term storage is also available off site in Calgary for aged
files and supplies.
McPhersonClarke provides office space, a permanent address, and a full
complement of administrative support staff. Our offices are equipped with
up-to-date computers and software, including word processing, desktop
publishing, accounting, database, and meeting planning programs.
Other equipment includes printers, fax machine, photocopy machine,
telephone system, file backup, postage meter and scale, office furniture,
file cabinets, and an office security system. We are connected to the
Internet and can provide broadcast fax and e-mail messaging services.
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Board of Directors Meetings
McPhersonClarke can provide complete support to your
Board at its Board meetings. The Association
Coordinator responsible for the association’s administration can make
all meeting site or telephone conference arrangements, prepare meeting
notices and agendas for all meetings, record minutes and distribute to the
Board, present reports, and create and/or maintain a Board / Policy and
Procedures Manual.
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Financial Management
McPhersonClarke can provide all the
financial services that your association requires. Through sound
financial management and reporting, we can assist your Board of Directors
in making informed decisions regarding your association and its activities.
We employ an efficient and effective system, utilizing a series of checks
and balances, for managing our client’s finances.
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Newsletters and Publications
McPhersonClarke produces many
publications on a regular basis for Associations across Canada and the U.S.
We have saved organizations considerable budget dollars in procuring the
best service for the money. Our firm has extensive experience in providing
organizations with top quality documents in printed versions as well as by
electronic means (email, internet or faxout).
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Communications and Technology
McPhersonClarke provides clients with
the latest technology available in order to ensure the most cost effective
means of high quality communications possible.
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Communications are performed by email as a rule.
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Fax and telephone lines are connected to the most
efficient long distance service provider.
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Paper and document delivery systems are monitored
regularly.
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Confidential mail is prepared and delivered through our
offices at cost.
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All systems
including photocopier and fax machines are operated by a coding and
documenting system to ensure that charges are
made to the appropriate account for these services.
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All
communications are proofread by two individuals before forwarding to
appropriate directors for signature or before communicating with members.
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Membership and Database
Management
McPhersonClarke has developed a proven
membership services system for each of our client associations. It
starts with the “Membership Database” which provides the foundation of
almost all of the association’s administrative activity. The database
is the data center on which most membership services are based. It is
kept up-to-date on a continual basis as changes and new information comes
into the association office. This allows us to stay on top of current
memberships, new memberships, membership renewals, prospective members,
lapsed members and other information your association would like us to
track.
All databases are custom developed to
accommodate the requirements of the association’s Board and its members.
We pay special attention to the new privacy regulations that are in effect
and ensure all information recording in your database is kept strictly
confidential.
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Events,
Meetings, Seminars, Conferences and Tradeshows
McPhersonClarke has an extensive network
of reliable connections with hotels, travel agencies, airlines, and tourism
bureaus. We can take care of all the details, working within your
budget and taking the opportunity to promote and consolidate your
organization. Armed with superb contacts, extensive experience,
state-of-the-art software, and a thorough knowledge of the philosophies,
goals and objectives that underpin and drive your organization,
McPhersonClarke has the necessary expertise to successfully plan and
execute your next convention, meeting, luncheon, or seminar. See our
Conference Planning section in this website for more information.
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Public/Government Relations
McPhersonClarke can provide assistance
to the Board of Directors or the Executive Director in the development of
public/government relations programs and Grant/Loan applications. We
can also assist in the implementation of these programs as directed by the
Board of Directors.
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Accreditation and
Certification Programs
McPhersonClarke has extensive experience
operating Accreditation and Certification Programs as well as Fundraising
and Business Development Programs.
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Web Design, Maintenance
and Management
McPhersonClarke has the in-depth
expertise to develop, update and maintain the most complex web sites.
All website management is performed by our Web Master or by the Association
Coordinator responsible for the association’s information. Regular
communications with regard to web content and updates between the Executive
Director or Board of Directors and the Association Coordinator or webmaster
are necessary to ensure that web content is accurate and timely.
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Consulting and Evaluation
Through strategic alliances and associates throughout
Canada, McPhersonClarke provides full support to associations in the areas
of consulting and evaluation.
We offer:
Strategy
Evaluation Support
Strategy
Implementation Support
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Development of policies, business
plans, financial action plans and continuous improvement reviews for
products, services, governance and operations.
Strategy
Formulation Support
With our Executive Director expertise,
we offer you leading-edge knowledge and over 25 years of experience.
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